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Federal Ministry of Defence

2019 spring report – reporting item No. 09 "Chaotic structures at the Federal Armed Forces result in poor travel management and an undue burden on staff"

2019 spring report – reporting item No. 09 "Chaotic structures at the Federal Armed Forces result in poor travel management and an undue burden on staff"

Several times, the Federal Ministry of Defence restructured the travel management scheme of the Federal Armed Forces without doing a structured organisational management analysis. In restructuring the scheme, the Ministry largely reversed modifications initially made. Flawed organisational management decisions placed an unnecessary burden on travel management staff. Staff was temporarily not able to tackle the workload despite working overtime and a ban on statutory annual leave. As a result, service quality has suffered: longer processing times, bottlenecks in travel planning and billing. This also led to a situation that staff could not commence travel or hotels refused to accept bookings because prior invoices had not been paid. The Ministry should no longer rely on a trial-and-error system at the cost of its civilian and military staff but take prompt action to systematically review the travel management scheme

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2019 spring report – reporting item No. 10 "Federal Armed Forces failed to keep their promise of billing logistics services provided to third parties"

2019 spring report – reporting item No. 10 "Federal Armed Forces failed to keep their promise of billing logistics services provided to third parties"

The Federal Armed Forces provide logistics services to third parties but do not always ensure billing of these services. They lack an overview of the services, such as flights and operating supplies, provided to foreign units, authorities and civilians. As a result, in 2019, services provided in the two preceding years amounting to €2.5 million had not been billed. Outstanding receivables totalling €0.6 million even went back as far as 2009. Until the time of our audit, the Federal Ministry of Defence had not improved the billing of such services and thus not complied with their commitments made to parliament. In future, the Federal Armed Forces need to ensure prompt and accurate billing of all services. As soon as possible, they need to develop an overview of the logistics services provided to third parties, improve the billing procedure and thus avoid budget losses.

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